Mutual destruction among kin, like boiling beans while burning the stalks.
Between elders and juniors, inside and outside the family, rules should be strict and language should be clear and firm.
By restraining emotions with patience, even sudden misfortunes can be endured, avoiding countless further troubles.
Listen carefully to customers' buying signals—if you are attentive enough, customers often give hints when they are ready to purchase. Listening is more important than speaking.
Confidence in your product is essential for a salesperson. This confidence is transmitted to customers. If you do not believe in your product, your customers will not believe in it either. Customers are not persuaded merely by logical arguments, but more by your deep conviction.
One mistake brings new awareness of life; one misfortune brings greater maturity in understanding the world; one hardship deepens the comprehension of life itself. To understand life, one must understand failure, misfortune, setbacks, and pain. When the heart is sunny, even rain feels like sunshine; when the heart is cloudy, even sunshine feels like rain. I do not think about whether I will succeed; since I have chosen the distant road, I simply move forward through wind and rain.